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Alert not displayed in alerts summary section and status code 0 for PMF (Doc ID 2727559.1)

Last updated on NOVEMBER 12, 2020

Applies to:

Oracle Financial Services Transaction Filtering - Version 8.0.4 and later
Information in this document applies to any platform.

Symptoms

Swift messages posted and alerts are created but not displayed in alert summary section in TF UI 

Step 1 : Check if the value is less than sys date in below query.

SELECT * FROM AAI_WF_APP_DEFINITION_MAP WHERE V_PROCESS_ID IN ('OFS_SAC','OFS_SAC_LIST');

Step 2 : Post the swift message through Sanctionpost.jsp

Step 3 : Check the alerts are created with status code 0 .

SELECT * FROM FSI_RT_ALERTS A where A.N_STATUS_CD = 0 ORDER BY A.N_ALERT_ID DESC;

Step 4 : Check in TF Alert summary section for the alert created.

Expected behavior:

Alert status code must be populated other than 0 based on PMF action and alert must be displayed in alert summary section.

Actual behavior:

Alert status are populated with 0 code and alerts are not displayed in alert summary section.

Changes

NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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