Alert not displayed in alerts summary section and status code 0 for PMF (Doc ID 2727559.1)

Last updated on NOVEMBER 12, 2020

Applies to:

Symptoms

Swift messages posted and alerts are created but not displayed in alert summary section in TF UI 

Step 1 : Check if the value is less than sys date in below query.

SELECT * FROM AAI_WF_APP_DEFINITION_MAP WHERE V_PROCESS_ID IN ('OFS_SAC','OFS_SAC_LIST');

Step 2 : Post the swift message through Sanctionpost.jsp

Step 3 : Check the alerts are created with status code 0 .

SELECT * FROM FSI_RT_ALERTS A where A.N_STATUS_CD = 0 ORDER BY A.N_ALERT_ID DESC;

Step 4 : Check in TF Alert summary section for the alert created.

Expected behavior:

Alert status code must be populated other than 0 based on PMF action and alert must be displayed in alert summary section.

Actual behavior:

Alert status are populated with 0 code and alerts are not displayed in alert summary section.

Changes

NA

Cause

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