My Oracle Support Banner

ASR 59 | Error Message Truncating In Clarification Request Form (Doc ID 2727834.1)

Last updated on NOVEMBER 18, 2020

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

MSS 6.3.0/ ASR 59
=============

ACTUAL BEHAVIOR
============

In  CLARIFICATION_REQUEST    form -the error  messages  which are  more than 120 chars length are truncating and sending back to Carrier.

Why is the message truncating ? 

 

EXPECTED BEHAVIOR
=====================
The mentioned messages in Clarification/Notification Request (C/NR) Form should not truncate.


Steps
====
1-Open the Clarification Request Form
2-Try entering the below error message
"Required when the ACT field is "N", "C" or "T", the RTR field is "S" or "T", and the STREET (DSGCON) field is not populated or the DSGCON FAX NO field is not populated and the FDRC is different from the DRC, otherwise prohibited."

it will be truncated after 120 chars

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.