ASR 59 | Error Message Truncating In Clarification Request Form
(Doc ID 2727834.1)
Last updated on NOVEMBER 18, 2020
Applies to:
Oracle Communications MetaSolv Solution - Version 6.3.0 and laterInformation in this document applies to any platform.
Symptoms
MSS 6.3.0/ ASR 59
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ACTUAL BEHAVIOR
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In CLARIFICATION_REQUEST form -the error messages which are more than 120 chars length are truncating and sending back to Carrier.
Why is the message truncating ?
EXPECTED BEHAVIOR
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The mentioned messages in Clarification/Notification Request (C/NR) Form should not truncate.
Steps
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1-Open the Clarification Request Form
2-Try entering the below error message
"Required when the ACT field is "N", "C" or "T", the RTR field is "S" or "T", and the STREET (DSGCON) field is not populated or the DSGCON FAX NO field is not populated and the FDRC is different from the DRC, otherwise prohibited."
it will be truncated after 120 chars
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |