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Error With Submitting Refund If A Payment Event It Has Multiple Payments With Combo Of Payments (Doc ID 2728236.1)

Last updated on NOVEMBER 18, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


If payment event id has multiple payments with combination of cancelled and frozen payment, then the refund cannot be submitted as it throws an error stating that the payment id is cancelled.

Why is that?


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