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EMGatewayBundle-18201: "Error in client thread : Exception in Receive - client socket closed : ERR_STREAM_EOF" (Doc ID 2728621.1)

Last updated on NOVEMBER 19, 2020

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

When creating an account/service from Billing and Revenue Management (BRM), the following error is logged in emGateway.log:

ERROR
-----------------------
2020-11-03 17:34:48.822 UTC INFO - - - - Time taken to process the opcode - 36 (msec)
2020-11-03 17:34:48.822 UTC DEBUG - - - - Response Flist for opcode ECE_POST_COMMIT
2020-11-03 17:34:48.823 UTC DEBUG - - - - 0 PIN_FLD_OP_CORRELATION_ID STR [0] "2:cm:testnap:18561:-138557696:63:1604424942:1:root.0.0.0.1:::"
0 PIN_FLD_POID POID [0] 0.0.9.8 /publish 0 0
0 PIN_FLD_STATUS ENUM [0] 0

2020-11-03 17:34:48.823 UTC INFO - - - - Time taken to send the response - 1 (msec)
2020-11-03 17:34:48.823 UTC INFO - - - - Total Time taken in EM Gw - 37 (msec)
2020-11-03 17:34:48.836 UTC DEBUG - - - - EMGatewayBundle-18201: Error in client thread : Exception in Receive - client socket closed : ERR_STREAM_EOF

Attached you can find the emGateway logs and the config files

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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