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Post Install Commission/ Post Removal Decommission Triggered For Manual Meters (Doc ID 2729041.1)

Last updated on NOVEMBER 24, 2020

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.7.0.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
If the specific field task Install/Remove has an optional Post Install Commissioning/Post Removal Decommissioning completion event, it will create the command regardless if the device is manual and/or not allowed to trigger the command.


EXPECTED BEHAVIOR
-----------------------
Logic should check if commissioning/decommissioning commands are valid for the type of meter.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Create Meter Install Activity on the Service Point.
2. Complete the order to install the device.
3. Check that the device is installed.
4. ISSUE: Device installed is a manual meter, but system still triggered a commission command.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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