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Screen Hangs When Trying to Access Product Characteristics in ALM Process on Websphere (Doc ID 2729045.1)

Last updated on NOVEMBER 24, 2020

Applies to:

Oracle Financial Services Asset Liability Management - Version 8.0.6.1.0 to 8.0.6.1.0 [Release 8]
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Asset Liability Management (ALM) 8.0.6.1

Symptoms

In an environment with Websphere, when attempting to define an ALM Process, the screen hangs selecting Product Characteristics.  There is a spinning hourglass / sand clock.

 

Additionally, the following error exists in the alm.log in the OFSAA web server directory:

[22-09-20 15:56:01,449 GMT PM] [INFO ] [WEB] [ALM ProcessPaginationAction][Inside paginateQuery][screenName] :: 309
[22-09-20 15:56:01,460 GMT PM] [INFO ] [WEB] :::Data is Manipulated. Unknown Error Occurred During Processing. :::::


As a result, you cannot complete the definition of an ALM Process.

Cause

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In this Document
Symptoms
Cause
Solution
References


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