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Java Exception Upon OCIM Upgrade (Doc ID 2729109.1)

Last updated on NOVEMBER 17, 2020

Applies to:

Oracle Communications Instant Messaging Server - Version 10.0.0 and later
Information in this document applies to any platform.


Java exception upon upgrade of Oracle Communications Instant Messaging Server (OCIM) version to version and OCIM fails to start after upgrade.

The newly created log4j2.xml mentioned in the patch notes was incorrectly owned, however, changing ownership to the imuser:group did not fix anything.

The unsupported major minor version seems to popup when the incorrect Java version is being used but no changes were made to Java during the upgrade

The issue can be reproduced at will with the following steps:
1. Upgrade IM to version using Java 7 version




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