M1-ALMTR Fails With Unique Constraint (MWM_ADMIN.SYS_C00484259) Violated
(Doc ID 2729261.1)
Last updated on SEPTEMBER 20, 2022
Applies to:
Oracle Utilities Mobile Workforce Management - Version 2.3.0.1.0 to 2.3.0.3.0 [Release 2.3]Information in this document applies to any platform.
Symptoms
M1-ALMTR is causing issues. The customer has 2 alerts that are preventing users from completing 2 FAs. This is caused by 2 Unacknowledged Emergencies that cannot be cleared either through the alert query, or trying to change the activity. The batch log shows the following errors:
Cause
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