My Oracle Support Banner

CTO Extraction for Project Object Fails with java.lang.NullPointerException (Doc ID 2729936.1)

Last updated on MARCH 05, 2021

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 to 9.3.6.0 [Release 9.3]
Oracle Agile Product Portfolio Management - Version 9.3.6.0 to 9.3.6.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

CTO extraction fails with below error for Projects, and adds many History records which leads to performance issue:

Error

java.lang.NullPointerException



Steps

The issue can be reproduced at will with the following steps:

  1. Log into Java Client as admin user
  2. Goto Admin tab > Server Settings > System Settings > Agile Contents Service > Filters
  3. Create New, and create filter for
    Object Type: Content Transfer Orders
    Viewable Tabs: Cover Page, Selected Object
  4. Create Project object
  5. Create CTO, goto Selected Contents tab, and add the project created in step 4
  6. Go to Where Sent, and select the Filter created in step 3
  7. Release CTO
  8. See the status is kept in "Released" status
  9. Check Where Sent tab. See the Transmission Status shows Failure, and Transmission Notes shows: java.lang.NullPointerException
  10. Check History tab. See it records "Modify where sent" action periodically

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.