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CTO Extraction for Project Object Fails with java.lang.NullPointerException (Doc ID 2729936.1)

Last updated on NOVEMBER 19, 2020

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Oracle Agile Product Portfolio Management - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

CTO extraction fails with below error for Projects, and adds many History records which leads to performance issue:

Error

java.lang.NullPointerException



Steps

The issue can be reproduced at will with the following steps:

  1. Log into Java Client as admin user
  2. Goto Admin tab > Server Settings > System Settings > Agile Contents Service > Filters
  3. Create New, and create filter for
    Object Type: Content Transfer Orders
    Viewable Tabs: Cover Page, Selected Object
  4. Create Project object
  5. Create CTO, goto Selected Contents tab, and add the project created in step 4
  6. Go to Where Sent, and select the Filter created in step 3
  7. Release CTO
  8. See the status is kept in "Released" status
  9. Check Where Sent tab. See the Transmission Status shows Failure, and Transmission Notes shows: java.lang.NullPointerException
  10. Check History tab. See it records "Modify where sent" action periodically

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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