My Oracle Support Banner

FAs Should Not Be Created From DSS-T Start Service When Installation Options Create Field Activity Start Stop Is Unchecked (Doc ID 2730175.1)

Last updated on NOVEMBER 25, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 to 2.7.0.3.0 [Release 2.6 to 2.7]
Information in this document applies to any platform.

Symptoms

On : CCB 2.6.0.1.0 version,

FAs should not be created from DSS-T Start Service. User no longer wants FAs to created right away during a Start/Stop. Which is why the configuration in installation options was unchecked.

ACTUAL BEHAVIOR
---------------
Setup in "Installation Options - Create Field Activity Start Stop" is unchecked. When we tested this with DSS-T in our test environment, FAs were created, but there shouldn't be FAs created because of the configuration setup in Installation Options.

EXPECTED BEHAVIOR
-----------------------
The expected results is that no FA will be created right away during a Start/Stop because the Installation Options - Create Field Activity Start Stop is unchecked.
 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Start Service from DSS-T.
2. Check Start/Stop in CC&B. Notice that FAs are still created even though it's configured not to.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.