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Not Able to Save HTML Content at "Source code" View in Ckeditor (Doc ID 2730733.1)

Last updated on NOVEMBER 23, 2020

Applies to:

Oracle Commerce Platform - Version 11.3.2 and later
Information in this document applies to any platform.

Symptoms

Creating or saving HTML content to RichText properties at Source view will fail with following error:

Steps to reproduce

1. Login in BCC.
2. Go to merchandising.
3. Create an alert or an article.
4. Enter values in all required fields.
5. In one RichText field select "Source" view and enter some HTML content, and click "Create". Notice the above error. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Workaround
References


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