Not Able To Add Add-Ons To Group Policy If Add On Is Not Configured On Group Account
(Doc ID 2731090.1)
Last updated on NOVEMBER 24, 2020
Applies to:
Oracle Health Insurance Enterprise Policy Administration - Version 3.20.2.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 3.20.2.0.3 version
When creating a policy with policies IP under group account and an Add-on cannot not be added to the policy even though the add-on is configured on Enrollment Product level.
The following error is seen in the response file:
POL-POAD-001
<o:errorDetail o:errorCode="POL-POAD-001" title="POL-POAD-001: It is not allowed to specify an add-on that is not configured on the enrollment product or group account" o:errorPath="/policyEnrollmentList[0]/policyEnrollmentProductList[0]/policyAddOnList[1]"/>
The issue can be reproduced at will with the following steps:
1) Create Enrollment product with parameters and Add-ons.
2) Create Group Account and add above product to the Group account.
3) Create policies by using policies IP and please note that add-ons can not be added -- the above error is thrown.
Note that all add-ons in request payload are available on enrollment product.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |