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Not Able To Add Add-Ons To Group Policy If Add On Is Not Configured On Group Account (Doc ID 2731090.1)

Last updated on NOVEMBER 24, 2020

Applies to:

Oracle Health Insurance Enterprise Policy Administration - Version 3.20.2.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 3.20.2.0.3 version


When creating a policy with policies IP under group account and an Add-on cannot not be added to the policy even though the add-on is configured on Enrollment Product level.

The following error is seen in the response file:

POL-POAD-001
<o:errorDetail o:errorCode="POL-POAD-001" title="POL-POAD-001: It is not allowed to specify an add-on that is not configured on the enrollment product or group account" o:errorPath="/policyEnrollmentList[0]/policyEnrollmentProductList[0]/policyAddOnList[1]"/>



The issue can be reproduced at will with the following steps:

1) Create Enrollment product with parameters and Add-ons.
2) Create Group Account and add above product to the Group account.
3) Create policies by using policies IP and please note that add-ons can not be added -- the above error is thrown.
  
 
Note that all add-ons in request payload are available on enrollment product.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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