P6 Mobile SSO On Android Gets "Unfortunately P6 Has Stopped" Error After Valid Authentication
(Doc ID 2731118.1)
Last updated on MARCH 22, 2022
Applies to:
Primavera P6 Team Member - Version 18.8.5.0 and laterInformation in this document applies to any platform.
Symptoms
Using release 20.11 of the P6 Mobile App in an Android:
- When using SSO (single sign-on) with SAML and attempting to log into the mobile app (with https), the user successfully authenticates against the IdP, and then get error "Unfortunately P6 has stopped".
- Release 20.11 on an Iphone successfully connects and is functional.
Steps to Re-produce
- Use mobile app on Android
- Select SSO
- Enter URL (https)
- On login page for the identity provider, enter username and password.
- Message "Unfortunately, P6 has stopped."
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |