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Error: "Exception occurred while getting Tab data" When Opening or Editing the Shell Dashboard (Doc ID 2731677.1)

Last updated on MARCH 22, 2021

Applies to:

Primavera Unifier - Version 19.12.4.0 to 19.12.10.0 [Release 19.12]
Primavera Unifier Cloud Service - Version 19.12.4.0 to 19.12.10.0 [Release 19.12]
Information in this document applies to any platform.

Symptoms

When trying to edit a shell dashboard, the following error occurs.

"Exception occurred while getting Tab data."

The issue can be reproduced at will with the following steps:

  1. Login Unifier
  2. Open a project / shell.
  3. Go to the project / shell home.
  4. Click the ... icon then click My Dashboard.
  5. Click the ... icon then click Edit Dashboard.
  6. Click + to add a new tab.
  7. Note the reported error.

Changes

 

Cause

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