My Oracle Support Banner

OFSAA Application Page Does Not Open After Successful User Login After Database 19c Upgrade (Doc ID 2731928.1)

Last updated on NOVEMBER 30, 2020

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.6.2.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)
Oracle Financial Services Asset Liability Management (ALM)
Oracle Financial Services Enterprise Performance Management (EPM)

Symptoms

On OFSAA 8.0.6.4, the OFSAA Application page does not open after user is login successfully.  A blank page appears.


Database was upgraded to 19c but Oracle client on OFSAA server remains at 12c.

The issue can be reproduced at will with the following steps:
1. Attempt to login after upgrade database to 19c.

Changes

Upgraded database to 19c.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.