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CNE: DELETE_CUSTOMER Fails on ECE 12.0 PS3 IP2 (Doc ID 2732287.1)

Last updated on APRIL 10, 2024

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

In the current scenario, two accounts are created in a hierarchy:
   - one Billing Account (Parent)
   - one Service Account (Child)

When trying to delete the Service Account by using PCM_OP_CUST_DELETE_ACCT opcode, the following error can be seen in Elastic Charging Engine (ECE) and the order fails on Billing and Revenue Management System (BRM) , too:


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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