My Oracle Support Banner

Search with multiple message type is not fetching any alerts in the UI (Doc ID 2732398.1)

Last updated on DECEMBER 01, 2020

Applies to:

Oracle Financial Services Transaction Filtering - Version 8.0.7.1.0 and later
Information in this document applies to any platform.

Symptoms

TF Analyst user unable to search all the alerts with multiple message type as search criteria in the TF alert summary screen.

Steps to Reproduce :

1) Log in to TF Alert Summary Screen with TF Analyst User
2) Click on Search---> Choose Message Type ---> Input multiple message types in the search criteria
3) Check the TF Alert summary Screen

Current Behavior :

Alert Summary hangs with Fetching Records but returns no results.


Expected behavior :

Alert summary should return the results for multiple message types in the search criteria

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.