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SharedPurchasedAlterationOfferings Is Not Synchronized From BRM to ECE (Doc ID 2732538.1)

Last updated on NOVEMBER 30, 2020

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.7.0 and later
Information in this document applies to any platform.

Symptoms

While creating discount sharing group, the group discounts (sharedPurchasedAlterationOfferings) are not synchronized from Billing and Revenue Management (BRM) to Elastic Charging Engine (ECE). 

Scenario:

Observation:

If discount sharing group is created by a wrapper opcode (operation 2 in above scenario) which does following operations in one transaction, add service to the account plus create discount sharing group, then sharing group discounts array is NOT synchronized to ECE. However, if discount sharing group is created for the account which already has service, then sharing group array is synchronized to ECE.

ECE customer (owner) cache snippet:

 See above from the customer cache snippet, that the sharedPurchasedAlterationOfferings=null. This is the issue.

Cause

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In this Document
Symptoms
Cause
Solution
References


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