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Error During Unsubscribing Discount Sharing Products (Doc ID 2732539.1)

Last updated on DECEMBER 02, 2020

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.7.0 and later
Information in this document applies to any platform.

Symptoms

On Elastic Charging Engine (ECE) version 11.3.0.7.14, emGateway throws an error when one is trying to unsubscribe products/discounts (meaning cancel_deal) related to Discount Sharing in a scenario such as below:

Steps to reproduce:

  1. create an account (owner account, no service at this time)
  2. add a service
  3. purchase a deal containing a product and discount
  4. create a a Discount Sharing Group (DSG) using PCM_OP_SUBSCRIPTION_SHARING_GROUP_CREATE
  5. add member account to the DSG using PCM_OP_SUBSCRIPTION_SHARING_GROUP_MODIFY
  6. create ordered balance group using PCM_OP_SUBSCRIPTION_ORDERED_BALGRP_BULK_MODIFY
  7. cancel product purchased (using PCM_OP_SUBSCRIPTION_CANCEL_PRODUCT ) in step 3
    It goes through fine, events published in emGateway log:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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