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Inquiry Results Do Not Display On Screen However Results Can Be Exported To Spreadsheet (Doc ID 2732581.1)

Last updated on DECEMBER 02, 2020

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.2.0.27 and later
Information in this document applies to any platform.

Symptoms

On : 11.2.0.27 version, General

ACTUAL BEHAVIOR
---------------
Inquiry results do not get displayed on the screen, however the result can be viewed in a spreadsheet when result is exported to Excel.
Affected Inquiries: Inquiries that call a Stored Procedure.
Affected Inquiries:
• Cash Suspense Records
• ECBS Invoice History
• ChangeBeneficiaries
• Activity Sequence Error Analysis
• Consolidated Invoice Data
• Group Bill Generation Inquiry
• Daily Posting Totals
• Group Bill History


EXPECTED BEHAVIOR
-----------------------
Inquiry screens that call a Stored Procedure to get results back should display data on the screen.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select an Inquiry from the list above ex: Cash Suspense Records.
2. Enter the required inputs and hit OK.
3. Select the tab that would show results (Daily Posting Totals).

*** Observe if results are available at the top right of the results table.


Cause

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In this Document
Symptoms
Cause
Solution
References


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