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One Time Discount Not Getting Applied In BRM 12PatchSet3 (Doc ID 2732601.1)

Last updated on JUNE 16, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

Purchase one time discount on the one time products, discounts are not getting triggered and applied.

ERROR -


STEPS -

The issue can be reproduced with the following steps:
1) Create a one time discount in Pricing Design center (PDC) and check the success/failure of it in Batch Rating Engine (BRE)/RealTime Rating Engine (RRE) logs.
2) Once the discount is created in BRM, create customer with PCM_OP_COMMIT_CUSTOMER and purchase services/product (one-time) and discount (one-time created in step-1) on it using PCM_OP_MODIFY_CUSTOMER.
3) Verify in items and Events that there is no discount applied for one-time.

Cause

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In this Document
Symptoms
Cause
Solution
References


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