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RDC Issues when AVG antivirus is installed in the desktop. (Doc ID 2733226.1)

Last updated on DECEMBER 02, 2020

Applies to:

Oracle Clinical Remote Data Capture Option - Version 5.2.1 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
-------
User is having issues working in RDC Onsite. Issues are:

*) Images not loading
*) Buttons not working
*) Error message: "No valid HTML DCI Form exists for form version of this CRF. Please contact your help desk”

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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