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Communication Between CFI And RFI Stopped Working After 16.0.3 Upgrade (Doc ID 2733369.1)

Last updated on MAY 02, 2023

Applies to:

Oracle Retail Financial Integration - Version 16.0.3 and later
Information in this document applies to any platform.


In RFI 16.0.3 integrated to CFIN 20B (

Suppliers modifications from CFIN not being received in RFI.

SupplierExportOutboundService call from CFIN fails with below error:

The supplier record cannot be communicated due to an unexpected error. faultName: {{}remoteFault} messageType: {{}RuntimeFaultMessage} parts: {{ summary=<summary>unexpected XML tag. expected: {}printXMLAsync but found: {}printXMLAsync</summary>,detail=<detail> Client received SOAP Fault from server : unexpected XML tag. expected: {}printXMLAsync but found: {}printXMLAsync</detail>,code=<code>{}Server</code>}

When tried to execute PrintXML request for SupplierExportOutboundService in SOAPUI, it failed with similar error:

<S:Envelope xmlns:S="">
<ns0:Fault xmlns:ns0="" xmlns:ns1="">
<faultstring>Cannot find dispatch method for {}printXML</faultstring>


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