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Error In Starting CM After Enabling SSL (Doc ID 2734048.1)

Last updated on FEBRUARY 10, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


After enabling Transport Layer Security (TLS) security and add the TLS certificates, Connection Manager (CM) is failing to start.

SSL errorcode 28750

The issue can be reproduced at will with the following steps:
1. Obtained signed certificate
2. Created server wallet using create_svr_wallet_cert script
3. Added signed certificate to above server wallet using orapki
orapki wallet add -wallet <PIN_HOME>/wallet/server/ -trusted_cert -cert <PIN_HOME>/cert/.pem -pwd
4. Added certificate to client wallet
5. Added certificate to root wallet
6. Modified all pin.conf files and to enable SSL
7. Replace all IPs with hostnames in pin.conf files
8. Start dm_oracle
9. Error when start CM

The issue has the following business impact:
Due to this issue, users cannot enable Secure Sockets Layer (SSL) in staging environment.


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