Support Policies for Discontinued Development of OCSG, OCECAS, and OCCAS-SC, OCSB, OCWSC
(Doc ID 2734139.1)
Last updated on AUGUST 08, 2023
Applies to:
Oracle Communications Services Gatekeeper - Version 7.0.0.0.0 and laterOracle Communications Evolved Communications Application Server - Version 7.1.0 and later
Oracle Communications Converged Application Server - Service Controller - Version 6.2.0 and later
Oracle Communications Service Broker - Version 6.0.0 and later
Oracle Communications WebRTC Session Controller - Version 7.2.1 and later
Information in this document applies to any platform.
Details
In an effort to more tightly align Oracle's future Service Delivery Applications portfolio investments with Oracle Corporation's overall core business strategy, we have ended new feature development for Oracle Communications Services Gatekeeper(OCSG), Oracle Communications Evolved Communications Applcation Server(OCECAS), Oracle Communications Converged Application Server - Service Controller(OCCAS-SC), Oracle Communications Service Broker(OCSB), Oracle Communications WebRTC Session Controller(OCWSC).
Going forward, Oracle's Service Delivery Applications investments will be focused on the continued feature development to Oracle Communications Converged Application Server(OCCAS) software.
End of life information for the SDA products can be found in the Oracle Applications Lifetime Support Policy (LSP).
Product Change Notification can be found in Oracle Communications Life Cycle Notifications (Doc ID 2631470.2)
Actions
Please note the following Oracle Premier Support level services end dates for products named in this announcement.
Oracle Communications Services Gatekeeper 7.0 - Jul 2023
Oracle Communications Evolved Communications Applcation Server 7.1 - May 2021
Oracle Communications Converged Application Server - Service Controller 6.2 - April 2022
Oracle Communications Service Broker 6.0 - December 2016
Oracle Communications Service WebRTC Session Controller 7.2.1- May 2021
After Oracle Premier Support level services end, only Sustaining Support services will be provided for these products. A description of services available under Sustaining Support can be found in the Oracle Lifetime Support Policy: Oracle Applications.
Customers that have an issue believed to be a defect in OCSG, OCECAS, OCCAS-SC, OCSB, OCWSC Software, must first upgrade to the latest maintenance versions and patch level.
These are:
Oracle Communications Services Gatekeeper 7.0. Refer to Latest Generally Available Patch Set for Oracle Communications Services Gatekeeper 7.0(Doc ID 2480459.1)
Oracle Communications Evolved Communications Applcation Server 7.1. Refer to Latest Generally Available Patch Set for Oracle Communications Evolved Communications Application Server 7.1(Doc ID 2650547.1)
Oracle Communications Converged Application Server - Service Controller 6.2. No patch set available for OCCAS-SC 6.2.
Oracle Communications Service WebRTC Session Controller 7.2.1. Refer to Recommended Patches to Install on WSC 7.2.1 Signaling Engine (Doc ID 2831920.1)
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