FCCM ECM807x: Cases are filtered with all the possible statues. Status values are not displyed as drop down. (Doc ID 2734660.1)

Last updated on MAY 24, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Goal

User is getting all the statues displayed on the status field under More Search Criteria of the Case Search Screen (attached). As a result, cases are displayed with all possible status under case search grid by default. User wants those to be displayed as part of the status drop down.

Solution

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In this Document

Goal

Solution

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FCCM ECM807x: Cases are filtered with all the possible statues. Status values are not displyed as drop down. (Doc ID 2734660.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!