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Dynamic Default Values Not Populated When Control Value Is Uncertain (Doc ID 2735154.1)

Last updated on DECEMBER 08, 2020

Applies to:

Oracle Policy Automation - Version 12.2.14 and later
Information in this document applies to any platform.

Symptoms


Dynamic default values not populated when the control value is uncertain.
The dynamic default value is not populated when the control value state is uncertain.

If the 'Allow screens to be visited in any order' navigation option is enabled for the interview, it is possible for the user to navigate to another screen and not answer a control that has a dynamic default and come back to it at a later time.
When the user navigates to another screen the session automatically sets an uncertain value for the control if it had not been answered. If you come back to the screen with the control, the default value does not populate.

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Expected dynamic default values to work when the question has not been answered in the session.
This can happen when the users skip the page and come back to it at a later time and still expects the dynamic default value to work. We also have interview extensions that enable the users to clear the answer value to a question/question (not included in the project).
In this case, dynamic default values do not work anymore because the control value remains uncertain.


The issue can be reproduced at will with the following steps:
1 - Open the project in OPM 12.2.20.
2 - Debug the project.
3 - On Screen 1, there are 2 questions. If you answer question 1, question 2 takes the value of question 1 because of the dynamic default value.
4 - Reset the debugger session and do not answer any questions on Screen 1 and navigate to Screen 2.
5 - Navigate back to Screen 1 and repeat Step 3 above. Question 2 does not take the value of question 1 even though it has not been answered. The session debugger shows that the value of question 2 is uncertain.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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