My Oracle Support Banner

Payment Tool INI File Not Getting Updated With Login Details (Doc ID 2735244.1)

Last updated on JULY 04, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Goal

As a workaround, an user has modified the PaymentTool.ini and copy it to the below folder to see if the login error can be resolved:

C:\Users\<USERNAME>\AppData\Local\VirtualStore\Windows\

But, this PaymentTool.ini is not getting updated with last login details when the user launches the payment tool the second time.
 
Why the Payment Tool 7.x runs on the jump server is able to use U:\Windows consistently for the INI file, whereas 12.x can not?
Note that the user was able to use C:\Windows when running Payment Tool as administrator rather than the simple Windows user.

Is it possible this is a critical difference (i.e. "Run as administrator") in combination with some sort of redirects of the "Windows" directory reference from C: to U:?
How Payment Tool works for machine administrator vs regular user even when they are the same login on the machine as for the user's laptop?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.