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Cannot Access Merchandising UI in BCC After Applying Patch 31656851: WLS PATCH SET UPDATE 12.1.3.0.20102 (Doc ID 2735559.1)

Last updated on DECEMBER 10, 2020

Applies to:

Oracle Commerce Merchandising - Version 11.2.0.3 to 10.2.0.3 [Release 11 to 10]
Information in this document applies to any platform.

Symptoms

Cannot access merchandising UI in BCC after applying Patch 31656851: WLS PATCH SET UPDATE 12.1.3.0.20102

STEPS
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When trying to access the merchandising tab via either a new project or clicking ‘Author’ in an existing project the following error happens:

ERROR
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New projects cannot be created with merchandising assets or access current active projects with merchandising assets.

 

Changes

 The following Patch 31656851: WLS PATCH SET UPDATE 12.1.3.0.20102 has been applied.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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