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No Prompt To Email The Resource When Changing The Resource From Person A To Person B (Doc ID 2735622.1)

Last updated on MARCH 22, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 19.12.9.0 to 19.12.11.0 [Release 19.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.12.9.0 to 19.12.11.0 [Release 19.12]
Information in this document applies to any platform.

Symptoms

On : 19.12.9.0 version, P6 EPPM Application

ACTUAL BEHAVIOR
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No prompt to email the resource when changing the resource from person A to person B

EXPECTED BEHAVIOR
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Prompt to email the resource would appear when changing the resource from person A to person B

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to P6 and open a project, navigate to the Activities page
2. Select an activity and expand details
3. Verify the activity has a resource assignment
4. Go to the Status tab and check that the activity started and save (you should be able to recreate issue going to a tab other than Assignments and making a change)
5. For the same activity, go to the Assignments tab in details and change the resource from person A to person B =>You see the Save button which you should not see. You do not get the prompt to email the resource.

Cause

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In this Document
Symptoms
Cause
Solution
References


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