My Oracle Support Banner

Disabling auto trigger for failed payments when the EDQ web services is down in TF (Doc ID 2735765.1)

Last updated on MAY 16, 2023

Applies to:

Oracle Financial Services Transaction Filtering - Version 8.0.7 and later
Information in this document applies to any platform.


Swift messages are inserting in sequence in FSI_RT_RAW_DATA table even when the EDQ web service is down.

Steps to reproduce :

Step 1 : Stop the EDQ service like BIC out of 6 services in EDQ Director

Step 2 : Post the swift message in sequence.

Step 3 : Check in FSI_RT_RAW_DATA table for failed payment messages.

Expected result :

Messages should not be loaded when the EDQ services is down.

Actual result :

Auto trigger functionality does not work and alert is not created.

Issue screenshot : 


EDQ web services went down due to network issues.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.