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PSRM Obligation Navigation From Tax Form Doesnt Save Context Values (Doc ID 2735856.1)

Last updated on DECEMBER 10, 2020

Applies to:

Oracle Public Sector Revenue Management - Version 2.5.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.1.0 version, ENV - Environment

ACTUAL BEHAVIOR
---------------
Obligation Navigation from tax form doesn't save context values
Navigation from tax form to obligation changes context values but when you use obligation context menu it reverts back to previous context values.

Details in 360 main page is not sync with the Current Context details.
Context values are not always updated and in sync with data on the main portal page. During the course of navigation at times Context values are set to values of previous page.

EXPECTED BEHAVIOR
-----------------------
Details in 360 main page should be in sync with the Current

STEPS
-----------------------
In PSRM navigate to:
1. Menu > Forms > Tax Form Search
2. Search By: Receive Date /Type / Status/ Filing Type
3. Date From: Sep 25 to Sept 26 2020 Status: Re-Edited
4. Navigate to Tax Form
5. Click Show All button in Tax Form page.
6. Navigate to Obligation (Obligation A) using the link.
7. Navigate to 360 View using the Obligation's Context Menu

Issues persist after installing Patch 31426491 - PSRM 25010 AND OUAF 43040 CUMULATIVE ROLLUP MAY 2020


Cause

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In this Document
Symptoms
Cause
Solution
References


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