My Oracle Support Banner

When Installing Primavera Gateway the Error "The installer must be executed using a Java Development Kit (JDK) but <Java Path> is not a valid JDK Java Home" (Doc ID 2736112.1)

Last updated on DECEMBER 11, 2020

Applies to:

Primavera Gateway - Version 17.12.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Primavera Gateway installer, the following error occurs.

ERROR
-----------------------
The installer must be executed using a Java Development Kit (JDK) but <PATH>\jre1.8.0_144 is not a valid JDK Java Home.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set the JAVA_HOME in environment variables
2. Add the Java path to the environment PATH
3. Run the Gateway installer

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.