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Inactive since date is displaying last updated date in EDQ for cases in CS (Doc ID 2736171.1)

Last updated on DECEMBER 17, 2020

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.6 and later
Information in this document applies to any platform.

Symptoms

For CS cases the "Inactive Since Date" is showing the date in which the profile in Dow Jones was last updated (set as Inactive) rather than the actual date in which the person (a former PEP) and ceased being a PEP

Steps to reproduce : 

Step 1 : Login as CSRT user 

Step 2 : Open CS real time screening 

Step 3 : Provide the mandatory value for entity or individual screening

Step 4 : Click on scan and check for the inactive since date value in generated cases.

Expected behavior : 

Cases must be created and Inactive since data must be displayed the correct value instead of last updated date.

Actual behavior :

Cases are created but Inactive since data is displaying the last updated date value instead of inactive since date.

Issue screenshot in EDQ : 

Changes

Dow jones watchlist has been loaded.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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