Cases Are Opened With (S) F/U Entry In Case Revision Even Though Case Was Unlocked As Other
(Doc ID 2736346.1)
Last updated on DECEMBER 15, 2020
Applies to:Oracle Argus Safety - Version 8.2 and later
Information in this document applies to any platform.
After an Archived case is Unlocked with Other option and saved the Revision shows as a Significant Follow-Up with the text "(S) F/U."
However, there is no entry in the General tab for the this Follow-Up
There is no entry in the Audit Log for this Follow-Up
There is no entry for this in the Audit Log
Issue does not occur for new cases created in Argus
Steps to Repeat:
Open the case
Navigate to Activities tab in the case.
Under Case Lock/Close section > Click on "Unlock" option.
Unlock the case with password.
Select the "Other" option.
Case will be unlocked.
Save the case.
Navigate to Case Revisions
It shows the text "S(F/U)"
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