Users Are Unable to Complete the Transaction When a Non Ranged Item is Scanned During Item Basket Creation
(Doc ID 2736694.1)
Last updated on AUGUST 16, 2022
Applies to:Oracle Retail Store Inventory Management - Version 15.0.1 and later
Information in this document applies to any platform.
In SIM Handheld(HH), Users are unable to proceed further when user scan a non ranged item.
Error: "Item is not ranged and cannot be added"
Steps To Recreate:
- Login to SIM HH.
- Navigate to Item Basket > Create Item Basket > Enter Alternate ID.
- Select item Basket Type as Item Basket.
- Scan a Ranged Items (Don’t click enter on HH device).
- Scan non ranged item after a ranged item: System throws an error message and when user click on OK the cursor goes back to main screen without saving any data.
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