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OHI Claims Action Buttons Missing For Manual Adjudication (Doc ID 2737420.1)

Last updated on DECEMBER 21, 2020

Applies to:

Oracle Health Insurance Claims Adjudication - Version 3.20.2.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 3.20.2.0.0 version, User Interface

ACTUAL BEHAVIOR
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For claims that reach the Manual Adjudication status, we seem to be missing our action buttons in the user interface. The only options are Refresh, Save, and Cancel. This is for all online users that share our default access role.

Cause

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In this Document
Symptoms
Cause
Solution
References


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