IPSA Core - Cisco Provisioning Is Down
(Doc ID 2737615.1)
Last updated on JANUARY 08, 2021
Applies to:
Oracle Communications IP Service Activator - Version 7.4.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
IPSA Audits were failing to complete.
From the networkprocessor logs,
20201215-122111|685|ERROR|Thread-51|<IP ADDR>|||proxy_np|<hostname>|Audit failed
com.metasolv.serviceactivator.util.LoginException: Unable to show configuration for device <IP ADDR>: com.metasolv.serviceactivator.util.LoginException: Read error attempting to log in.
at com.metasolv.serviceactivator.networkprocessor.modeltransformer.XQueryCartridge.getConfigurationFromDevice(XQueryCartridge.java:2144) ~[networkprocessor.jar:?]
at com.metasolv.serviceactivator.networkprocessor.modeltransformer.XQueryCartridge.getConfigurationFromDevice(XQueryCartridge.java:2067) ~[networkprocessor.jar:?]
at com.metasolv.serviceactivator.networkprocessor.cartridgemanager.Cartridge.getConfigurationFromDevice(Cartridge.java:262) ~[networkprocessor.jar:?]
at com.metasolv.serviceactivator.networkprocessor.audit.Audit.getRawConfigurationFromDevice(Audit.java:248) ~[networkprocessor.jar:?]
at com.metasolv.serviceactivator.networkprocessor.audit.Audit.auditCartridge(Audit.java:919) ~[networkprocessor.jar:?]
at com.metasolv.serviceactivator.networkprocessor.audit.Audit.auditCartridge(Audit.java:760) ~[networkprocessor.jar:?]
at com.metasolv.serviceactivator.networkprocessor.audit.Audit.auditNotLocked(Audit.java:487) ~[networkprocessor.jar:?]
at com.metasolv.serviceactivator.networkprocessor.audit.Audit.audit(Audit.java:397) ~[networkprocessor.jar:?]
at com.metasolv.serviceactivator.networkprocessor.CommitQueueAuditItem.runAudit(CommitQueueAuditItem.java:89) [networkprocessor.jar:?]
at com.metasolv.serviceactivator.networkprocessor.CommitQueueAuditItem.run(CommitQueueAuditItem.java:80) [networkprocessor.jar:?]
at com.metasolv.serviceactivator.util.ThreadPool$PoolThread.run(ThreadPool.java:162) [networkprocessor.jar:?]
20201215-122111|692|INFO|Thread-51||||proxy_np|<hostname>|Raised fault against c
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |