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Discrepancy System reason is still enabled, after it's disabled in the LSH Lookup table (Doc ID 2737939.1)

Last updated on DECEMBER 21, 2020

Applies to:

Oracle Health Sciences Data Management Workbench - Version 2.5.2 to 2.5.2 [Release 2.5.0]
Information in this document applies to any platform.

Symptoms

The system reasons are showing as enabled for Discrepancies, even though they're disabled in LSH Lookups which should make them disabled for DMW. From LSH Lookups, search for the Discrepancy Action Reasons Lookup, the Type is : 'DME_DSC_ACTION_REASON'. Uncheck the Enabled Flag for e.g. 'OBSOLETE' and 'RESOLVED', then save. From DMW, Navigate to Data Management -> Discrepancies. From the right window, select to Close a Discrepancy. From the drop down list of reasons, you can see the two example reasons below among others listed. 

-------
1. OBSOLETE
2. RESOLVED
-------

Both 'OBSOLETE' and 'RESOLVED' should no longer appear in DMW Discrepancies as they've been disabled in LSH.

Cause

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In this Document
Symptoms
Cause
Solution


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