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Events Are Not Being Processed with Error: "Rum Name Is Null" (Doc ID 2738084.1)

Last updated on DECEMBER 18, 2020

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.0.3.0 version, Product (ex services)

After upgrade to 12.0.0.3.1, the Rated Event Formatter (REF) is not able to process the Call Detail Record (CDR) from NoSQL.
The following entries are populated in the REF log (debug mode):

ERROR
-----------------------
2020-11-22 01:40:43.501 CET ERROR - - - - RatedEventFormatterPluginMessagesBundle-24406: BrmCdrPluginDirect prepare commit failed
java.lang.NullPointerException: null
  at oracle.communication.brm.charging.ratedevent.formatterplugin.internal.BrmCdrPluginDirect.processRatedEvents(BrmCdrPluginDirect.java:372) ~[ece-ratedeventformatter.jar:?]
  at oracle.communication.brm.charging.ratedevent.formatterplugin.internal.BrmCdrPluginDirect.prepareCommit(BrmCdrPluginDirect.java:479) [ece-ratedeventformatter.jar:?]
  at oracle.communication.brm.charging.ratedevent.formatter.internal.nosql.RatedEventFormatterWorkerImpl.prepareCommit(RatedEventFormatterWorkerImpl.java:205) [ece-ratedeventformatter.jar:?]
  at oracle.communication.brm.charging.ratedevent.formatter.internal.nosql.RatedEventFormatterWorkerImpl.run(RatedEventFormatterWorkerImpl.java:143) [ece-ratedeventformatter.jar:?]
2020-11-22 01:40:43.501 CET DEBUG - - - - Single rum situation for poidId 552. Rum name is null



 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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