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Gateway Synchronization From P6 to Unifier Fails After Upgrade to 19.12.10 With Error "Unifier return code is 505. Current shell cannot be a sub-shell of the selected shell." (Doc ID 2738556.1)

Last updated on DECEMBER 21, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 19.12.10.0 and later
Primavera Unifier Cloud Service - Version 19.12.10.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.12.10.0 and later
Primavera Gateway - Version 19.12 and later
Information in this document applies to any platform.

Symptoms

When attempting to run a P6 to Unifier synchronization using Primavera Gateway after upgrading to 19.12.10.0, the following error occurs.

ERROR
-----------------------
Unifier return code is 505. Current shell cannot be a sub-shell of the selected shell.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run an existing P6 to Unifier synchronization
2. Notice the error message

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run the Gateway synchronization successfully.

Cause

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In this Document
Symptoms
Cause
Solution
References


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