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When Testing the SAP Provider in Primavera Gateway the Error " Please check WSDL for service name and End point URL. Service name shoud be prima_sapprovider" Occurs (Doc ID 2738569.1)

Last updated on DECEMBER 21, 2020

Applies to:

Primavera Gateway - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to configure the SAP Provider for web services in Primavera Gateway, the following error occurs.

ERROR
-----------------------
Error in Connection. Verify connection parameters and try again.
The response was: Connection unsuccessful, Please verify the API configuration. Please check WSDL for service name and End point URL. Service name shoud be prima_sapprovider

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add a new SAP Provider deployment in Primavera Gateway
2. Set the Calling Method to WebService
3. Enter the SAP username, password and URL

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot connect to SAP from Primavera Gateway

Cause

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In this Document
Symptoms
Cause
Solution


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