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File Upload from Web Client Does Not Complete in "In Progress" status, File Upload from Java Client Fails with "No such file or directory" (Doc ID 2738713.1)

Last updated on DECEMBER 21, 2020

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Generic Linux

Symptoms

File upload status shows "In Progress" and do not complete with below error in File Manager log:

Error

java.lang.NullPointerException
  at com.agile.webfs.components.vault.VaultManager.updateChecksum(VaultManager.java:312)
  at com.agile.webfs.service.AgileIFSRepository.updateChecksum(AgileIFSRepository.java:216)
  at com.agile.webfs.components.fileserver.FileServerDispatcher.updateChecksum(FileServerDispatcher.java:344)
  at com.agile.webfs.components.fileserver.client.AgileContentServiceLocalStub.updateChecksum(AgileContentServiceLocalStub.java:205)
  at com.agile.webfs.components.controller.jqueryuploadplugin.UploadServlet.doPost(UploadServlet.java:445)
  at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)
  at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

Adding file from Java Client fails with below message:
{path}/agilexxxxxxxx.txt (No such file or directory)

 

Fact

Steps

The issue can be reproduced at will with the following steps:

  1. Log into Web Client, and open an object
  2. Go to Attachment tab, and add file
  3. Status shows "In Progress" and never complete
  4. Log into Java Client, and open an object
  5. Go to Attachment tab, and add file
  6. File upload fails with message: {path}/agilexxxxxxxx.txt (No such file or directory)

Changes

 New installation

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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