File Upload from Web Client Does Not Complete in "In Progress" status, File Upload from Java Client Fails with "No such file or directory"
(Doc ID 2738713.1)
Last updated on JANUARY 24, 2024
Applies to:
Oracle Agile PLM Framework - Version 9.3.6.0 and laterGeneric Linux
Symptoms
File upload status shows "In Progress" and do not complete with below error in File Manager log:
Error
java.lang.NullPointerException
at com.agile.webfs.components.vault.VaultManager.updateChecksum(VaultManager.java:312)
at com.agile.webfs.service.AgileIFSRepository.updateChecksum(AgileIFSRepository.java:216)
at com.agile.webfs.components.fileserver.FileServerDispatcher.updateChecksum(FileServerDispatcher.java:344)
at com.agile.webfs.components.fileserver.client.AgileContentServiceLocalStub.updateChecksum(AgileContentServiceLocalStub.java:205)
at com.agile.webfs.components.controller.jqueryuploadplugin.UploadServlet.doPost(UploadServlet.java:445)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
Adding file from Java Client fails with below message:
{path}/agilexxxxxxxx.txt (No such file or directory)
Fact
- File vault is configured correctly in the Java Client > Admin tab > Server Settings > Locations > File Manager setting, and the directory exists in the File Manager server
- File Manager server is running on Linux
- Happens with any file
Steps
The issue can be reproduced at will with the following steps:
- Log into Web Client, and open an object
- Go to Attachment tab, and add file
- Status shows "In Progress" and never complete
- Log into Java Client, and open an object
- Go to Attachment tab, and add file
- File upload fails with message: {path}/agilexxxxxxxx.txt (No such file or directory)
Changes
New installation
Cause
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Cause |
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