Real time screening is not working even security mapping is configured in CS
(Doc ID 2738743.1)
Last updated on DECEMBER 22, 2020
Applies to:
Oracle Financial Services Customer Screening - Version 8.0.7 and laterInformation in this document applies to any platform.
Symptoms
CS real time screening is not working even after security mapping is configured for the user.
Steps to reproduce :
Step 1 : Login as CSRT user
Step 2 : Go to real time screening
Step 3 : Give the mandatory values and check for results.
Expected result :
Cases must be created and results must be displayed if matches are present in EDQ
Actual result :
User encountered below error while scanning
Issue screenshot :
Changes
NA
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |