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Real time screening is not working even security mapping is configured in CS (Doc ID 2738743.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

CS real time screening is not working even after security mapping is configured for the user.

Steps to reproduce : 

Step 1 : Login as CSRT user 

Step 2 : Go to real time screening 

Step 3 : Give the mandatory values and check for results.

Expected result : 

Cases must be created and results must be displayed if matches are present in EDQ 

Actual result : 

User encountered below error while scanning 

Issue screenshot : 

Changes

NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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