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Agile File Manager Failed to Start After Migrating to OCI With the Following Error "Uncaught Exception thrown.HTTP Transport Error: java.net.SocketException: Connection Reset" (Doc ID 2739007.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Agile Product Collaboration - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to start the File Manager the following error is in the catalina.out under the following path <AGILEHOME>/Filemanager/logs/

ERROR

File Manager Initialization failed
Reason :Uncaught exception thrown.HTTP transport error: java.net.SocketException: Connection reset

The failure could be attributed to:
1. The Application Server is currently Unavailable
2. File Manager is not configured correctly - [Admin -> Server Settings -> Locations ->
  -> File Manager Internal Locator] must EXACTLY match the above-mentioned File Manager URL
3. File Manager Entry has been DISABLED or the setting is incorrectly specified
4. ifsuser username/password may not be correct.

FACTS

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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