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Color Rule Dropdown On CDI Does Not Stay Down (Doc ID 2739288.1)

Last updated on DECEMBER 23, 2020

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When you are in the CDI Screen and try clicking on the Color Rule drop down it does not stay down.  If the user clicks and hold the mouse down it stays down or if you click about 2-3 times in a row it will stay down, this is in regular Internet Explorer, and it will only allow the user to choose a rule this way.  In Chrome you can only click and hold for the drop down to stay down, but you cannot actually choose a rule, unlike Internet Explorer which does allow you to choose using the click or hold down method.

EXPECTED BEHAVIOR
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Just like the other drop down searches, it should stay down when you click on it.

STEPS
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The issue can be reproduced with the following steps:
1. Navigate to the CDI and click on the Color Rule drop down

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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