My Oracle Support Banner

Garnishment Amount is Showing Incorrect Amount in Bill Information UI (Doc ID 2739341.1)

Last updated on DECEMBER 24, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


On RMB v2., Garnishment amount is showing incorrect amount in Bill Information UI.

Garnishment amount is showing incorrect value in Bill Information UI. Actual garnishment amount is -100 in C1_FUNDING_REQ_GAR_SA table, but the UI is showing -5300.

In the UI, Garnishment Amount should show the correct amount that matches the DB field.

The issue can be reproduced at will with the following steps:
1.Create person and account with contract.
2.Add negative billable charge and generate bill.
3.Create garnishment contract type for account division and in contract type Details tab select special role flag as:Garnishment
4.Create Garnishment contract on account.
5.Add funding request for the bill >>For that search bill on funding request and add bill on funding request.
6.Go to Bill tab and click on Garnishment flag:Y and select Garnishment contract from the dropdown and add negative amount.
7.Check on bill details record whether Garnishment amount added of not then Submit funding request.
8.Go to bill and then click on bill context and go to bill information option
9.Check whether system display details in Garnishment zone.

The issue has the following business impact:
Due to this issue, users see incorrect behavior which causes confusion and direct to a wrong action plan.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.