Discount Being Charged on Inactive Product
(Doc ID 2739398.1)
Last updated on DECEMBER 28, 2020
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.23.0 and laterInformation in this document applies to any platform.
Symptoms
Discounting events have been charged on one-time products (/event/billing/product/fee/purchase), even though the product is not active.
STEPS
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1. Create an account on March 1 with MCF product + Purchase Fee discount
2. Move time to April 1 and run pin_bill_day
3. Move time to April 29 and cancel product and discount setting the status to inactive with effect from April 9
4. Move time to April 30 and purchase a Purchase Fee product with effect from April 9
ACTUAL BEHAVIOR
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The discount (end date: April 9) is getting applied for the newly purchased fee product (April 9).
EXPECTED BEHAVIOR
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The discount (end date: April 9) should not be applied for the newly purchased fee product (April 9).
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |