Discount Being Charged on Inactive Product (Doc ID 2739398.1)

Last updated on DECEMBER 28, 2020

Applies to:

Symptoms

Discounting events have been charged on one-time products (/event/billing/product/fee/purchase), even though the product is not active.

STEPS
-----------------------
1. Create an account on March 1 with MCF product + Purchase Fee discount
2. Move time to April 1 and run pin_bill_day
3. Move time to April 29 and cancel product and discount setting the status to inactive with effect from April 9
4. Move time to April 30 and purchase a Purchase Fee product with effect from April 9

ACTUAL BEHAVIOR
---------------------------------------
The discount (end date: April 9) is getting applied for the newly purchased fee product (April 9).

EXPECTED BEHAVIOR
-----------------------------------
The discount (end date: April 9) should not be applied for the newly purchased fee product (April 9).

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.