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Unable to take action on good guy list management section in TF (Doc ID 2739499.1)

Last updated on DECEMBER 30, 2020

Applies to:

Oracle Financial Services Transaction Filtering - Version 8.0.8 and later
Information in this document applies to any platform.

Symptoms

User encountered below issue in good guy configuration.

Action button for approve or reject for a new entry to good guys list doesn't display any option

Steps to reproduce :

Step 1 : Login as TF Supervisor user

Step 2 : Go to list management section

Step 3 : Try to do action on existing good guy alerts.

Expected behavior :

User must be allowed to take any action for each good guy alert.

Actual behavior :

No actions are displayed under action button and it is disabled.

Issue screenshot :

Changes

80811 TF patch has been applied

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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