My Oracle Support Banner

POLICIES IN-PROCESS (PROCESSING ERROR) IN PRODUCTION (Doc ID 2739564.1)

Last updated on JANUARY 04, 2021

Applies to:

Oracle Health Insurance Enterprise Policy Administration - Version 3.20.2.0.0 and later
Information in this document applies to any platform.

Goal

On : 3.20.2.0.0 version, Processing

POLICIES IN-PROCESS (PROCESSING ERROR) IN PRODUCTION


We are unable to move a group of policies to APPROVED due to a processing error and we don’t have the option to EDIT the policy and them SUBMIT as per the new release 3.20.2.
Is there a way to edit the policy and submit when fix has been done?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.